Moltd

The AI support operating system

AI support that actually does the work.

Moltd gives your business an AI support co-worker that knows your customers, follows your SOPs, takes approved actions, and improves with every conversation.

Start with Mumble Book a demo

Deploy on your website, Discord, Slack, Whop, and more.

Customer · Website chat

I paid, but I still can’t access the Discord.

Mumble · AI co-worker

I found your account, verified your membership, and re-synced your Discord role. You should have access now.

TOOL CALLS

Whop · Membership active

Stripe · Payment verified

Discord · Role synced

Inbox · Conversation resolved

SOP Restore customer access

1. Verify customer identity

2. Check active membership

3. Confirm payment status

4. Re-sync Discord role

5. Log action

6. Escalate if fraud risk is detected

100%

Auto-resolved

Response time

Yes

Escalation avoided

THE COOP

Found 14 similar access issues and drafted a new SOP improvement.

CONNECT WITH YOUR FAVORITE APPS

Intercom

Discord

GitHub

Slack

Built for teams that cannot afford messy support.

Resolve repetitive tickets

Escalate with full context

Guide users in real time

Improve your knowledge base

Track quality automatically

THE PROBLEM

Support is scattered. Your customers still expect one perfect answer.

Customers ask for help on your website, in Discord, inside Slack, through Whop, over email, and everywhere in between. Your team is stuck jumping between tools, checking context, repeating answers, and cleaning up the same issues over and over.

Website

Discord

Slack

Whop

Stripe

Zendesk

Intercom

GitHub

Docs

Knowledge Base

Moltd brain

Mumble

Resolves, routes, summarizes, or escalates — with full context, on every channel.

THE PRODUCT

One AI co-worker for the work around support.

Answer

Mumble gives accurate replies using your docs, FAQs, customer context, and previous conversations.

Your plan includes 3 seats. You can add more anytime from Settings → Billing.

Source · Billing FAQ

Act

Run approved tools, check orders, verify accounts, update records, process workflows, and trigger next steps.

check_order()

process_refund()

✦ Action completed

Guide

On your website, Mumble can point users to the right place, highlight what matters, and walk them through the next step.

Complete setup

Click here to finish — I’ll guide you.

Improve

The Coop watches for repeated issues, missing knowledge, low-confidence replies, and broken workflows so your support gets better over time.

Scanned 1,204 conversations

✦ Proposed 3 SOP improvements

Flagged 2 missing docs

SEE IT WORK

Click a problem. Watch Mumble handle it.

Moltd turns messy customer requests into structured support work.

CONVERSATION

Customer

Mumble

SOP MATCHED

TOOLS USED

OUTCOME

SOP ENGINE

Turn your support process into something Mumble can follow.

Write your policies, workflows, and support rules in plain language. Moltd turns them into repeatable actions your AI agent can follow safely.

Your SOPs decide how Mumble behaves:

Refund rules Escalation policies Access recovery Billing workflows Bug triage Customer tone Approval rules Human handoff

SOP Handle failed login issue

1. Ask for account email

2. Check account status

3. Verify recent login attempts

4. Send reset link

5. Escalate after 2 failed attempts

6. Summarize for support team

Plain-language processes. Real business actions.

WEBSITE GUIDANCE

Not every customer needs a ticket. Sometimes they need a guide.

Mumble can help users navigate your website, find the right page, understand what to click, and complete tasks without waiting on support.

Highlight buttons and forms

Scroll users to the right section

Explain confusing pages

Walk customers through onboarding

Reduce “where do I go?” tickets

See guided support

app.yoursite.com/onboarding

Mumble {{ guideLabel }}

{{ guideTarget }} →

Click to continue the tour →

INTERNAL AI CO-WORKER

Mumble helps your team too.

Support teams do not just answer customers. They summarize issues, prep handoffs, create reports, spot trends, write updates, and explain what happened. Mumble can help with that work too.

Summarize new issues

Turn conversations into action items

Draft customer replies

Create quick reports

Prepare escalation briefs

Generate product feedback summaries

Build quick website or product presentations

Search knowledge across your tools

Summarize the top support issues from today and make a quick deck for the team.

Mumble

• Top issues

• Customer sentiment

• Suggested fixes

• Draft presentation outline

THE COOP

Your AI support team should get smarter while you sleep.

The Coop continuously reviews conversations, finds gaps, tests improvements, and helps your team fix problems before they become tomorrow’s ticket spike.

Scanner

Finds repeated questions, frustrated customers, missing docs, and workflow gaps.

Planner

Drafts new patterns, SOPs, automations, and knowledge updates.

Skeptic

Tests edge cases, checks quality, and rejects risky changes.

Monitor

Tracks performance, flags regressions, and watches for support issues.

Conversations › Patterns › SOPs › Tests › Improvements › Better support

You stay in control. Moltd surfaces what should change, why it matters, and how to deploy it.

CONTROL & TRUST

Automation without the “oh no what did the bot just do?” moment.

Moltd is built for teams that want AI to move fast without losing control.

Approval rules

Choose which actions need human approval.

Escalation routes

Send the right issues to the right person or system.

Execution logs

See every tool call, result, and workflow step.

Confidence controls

Decide when Mumble should answer, ask for more info, or hand off.

Role-based access

Give teammates access to the parts they actually manage.

Secure tool execution

Run custom tools with sandboxing and protected secrets.

INSIGHTS

See what support is trying to tell you.

Moltd turns conversations into operational insight so you can fix the source of repetitive support instead of just answering it forever.

Support insights Last 30 days

8,420

Conversation volume

72%

Deflection rate

Escalation rate

4.8

CSAT

Response time

ISSUE CATEGORIES

Quality monitor · Refund replies dropped below 90% confidence — review suggested.

What customers keep asking Where Mumble gets stuck Which SOPs need work Which channels create the most issues What should be automated next

INTEGRATIONS

Connect the tools you already use.

Moltd works across your support stack, community stack, billing tools, docs, APIs, and custom workflows.

Discord

Slack

Whop

Website

Stripe

Zendesk

Intercom

Freshdesk

HelpScout

GitHub

Notion

Google Calendar

HubSpot

Salesforce

MCP

Custom APIs

One brain. Every surface. Same customer context.

ANY AI · MCP

Run support from whatever AI you already use.

Moltd speaks MCP — connect it to Claude, ChatGPT, or any MCP-capable AI and run your whole support operation from a chat. Check tickets, surface recurring issues, and draft new SOPs — even while you’re out grabbing coffee.

Moltd ×

Works with Claude